Questions, Answered Honestly
No discovery call required to get answers. Everything you need to know about how Shaxx works, what it costs, and what to expect.
Are there any setup fees?
No. All plans include free setup. No hidden costs, ever.
Do I own my accounts and data?
Yes, 100%. You own your Google Ads, website, CRM data, and every account we create on your behalf. We never hold your accounts hostage.
How long before I see results?
AI systems like missed call text-back and voice receptionists generate results from day one. SEO typically shows meaningful movement in 60–90 days. Most clients recover their investment within the first 30 days from recovered leads alone.
Can I cancel anytime?
Yes. No contracts, no cancellation fees, no questions asked. We prefer to keep clients through results, not contracts.
What if I need services from multiple categories?
The Growth and Scale plans bundle everything at significant savings. If you need custom combinations, book a free audit and we'll build a tailored proposal.
Do I need to change how I currently take calls?
No. Our AI works alongside your existing setup. It answers when you can't. You can also configure it to ring your cell first, then kick in after 3 rings.
What if a caller needs emergency service?
You can set custom rules for urgent calls. Emergency callers can be routed directly to your mobile, or the AI will collect their details and send you an immediate SMS notification so you can call back within minutes.
How fast can we get set up?
Most businesses are live within 48 hours. We handle the entire setup, call routing, text templates, CRM configuration, and your first review request sequence.
We already get referrals, why do we need this?
Referrals are great, but most businesses lose 30–50% of inbound leads to voicemail. Our clients typically recover $3,000–$8,000 in first-month revenue just from leads they were already generating but losing.
How does Review Autopilot work?
After every completed job or service, an automated text is sent to the customer requesting a Google review. It takes one tap to leave a review. Most businesses see 3–5x more monthly Google reviews within 60 days.
We already have a front desk. Why would we need AI?
The AI handles overflow, calls after hours, calls during lunch, calls during busy periods. It supplements your staff, not replaces them. Most businesses find it handles 40–60% of inbound calls, freeing your team for higher-value work.
What areas do you serve?
We're based in Abbotsford and primarily serve the Fraser Valley (Abbotsford, Chilliwack, Mission, Langley, Surrey) and Metro Vancouver. We also work with businesses across BC, including Kelowna, Victoria, and Vancouver Island, fully remotely.
Still Have a Question?
Book a free 15-minute AI audit. We'll answer everything and recommend the exact plan that fits your business.